Health365 (the “Health365 Website”) is operated by PharmaCare Laboratories Pty Ltd (ACN: 062 489 178) (“PharmaCare”), 18 Jubilee Avenue, Warriewood NSW 2102 Australia.
PharmaCare is committed to providing you with the best possible customer service experience. PharmaCare is bound by the Privacy Act 1988 (Cth), which includes the National Privacy Principles.
There are many aspects of the Health365 Website which can be viewed without providing personal information, however, for access to the Health365 Website member only features you are required to submit personally identifiable information. This may include but is not limited to an email address, name, date of birth, gender and a unique username and password. You may also be required to provide personal information to recover your lost password. All of this information is collected directly from you, the user, and by 'opt in' only. If you have completed a purchase from our online store, we will keep data on your order/s for financial records and to facilitate our customer service efforts. To protect your financial details, no credit card details are stored by Health365 and all transactions are completed by a secure payment gateway.
For each visitor to reach the Health365 Website, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing, page access times and referring website address. This collected information is used internally for the sole purpose of gauging visitor traffic, website trends and delivering personalised content to you while you are at this website, and via re-targetting once you leave the website.
We may use the personal information we collect, and you consent to us using your personal information:
We do not share your personal information unless one of the following applies:
When you register as a member of Health365.com.au we will send you a welcome email verifying your account and confirming your password and username. Members and non-members can elect to receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. You can unsubscribe via the unsubscribe mechanism at the bottom of each email.
The Health365 Website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to the Health365 Website. We encourage you to be aware when you leave the website and to read the privacy statements of each and every website that collects personally identifiable information.
You have a right to access your personal information, subject to exceptions set out by law. If you would like to do so, please contact us. You are required to put your request in writing for security reasons. PharmaCare / Health365 will provide a response to all such requests within a 30 day time period. Please contact us for more information.
Should you wish to no longer receive communications from Health365, you have 3 avenues of recourse:
We will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by us about you in accordance with the Privacy Act.
18 Jubilee Avenue
Warriewood NSW 2102
Phone: (02) 9997 0355
This policy was last updated February 2013.